Jet
Letter LLC is pleased to announce availability of
an attractive new Jet Letter Solutions program.
Two
levels of product support are offered. Phone
Support provides the Jet Letter user with prompt
knowledgeable answers to questions regarding how to
use Jet Letter and what the “best” ways
might be to accomplish a task at hand. Often a quick
call for help can save hours in setting up and running
a job. Other times a quick review of a script can
find a problem or a “better way” can be
suggested.
For
direct mail businesses that want some file manipulation
tool and a “parachute” of pre-paid services,
a “Comprehensive Solutions
Package” is offered. We designed this program
– which delivers about $5,000 worth of products
and services -- to solve some of the problems we hear
about from time to time talking to our users.
Phone
Support:
Telephone
support by seasoned Jet Letter users 12/7. That means
from 8AM to 8PM Eastern Time, seven days a week. On
weekends the response may be less than “immediate,”
but users may schedule a standby session when necessary.
This
service includes prompt and experienced answers to
most any question involved in using Jet Letter; review
of scripts and comments regarding how to make them
better; and advice on the best way to accomplish a
given project.
Pricing
for Phone Support is:
For Jet Letter 4.7 and 4.8 users $575/year
For Jet Letter 2000 and 6.0 users $875/year
Comprehensive
Solutions Package:
a)
Automatic product updates, solutions to common problems,
and utility software products such as JT-Weave,
JT-Convert, JT-Filter,
JT-Extract, a new batch
processing utility, and other products designed to
save you time (and thus money);
b)
User “loyalty” discounts on future product
releases;
c)
A comprehensive package of labor intensive support
services such as training, scripting, and format conversion
at no further cost;
d)
Reduced and price guaranteed, labor rates;
e)
And, of course, the basic Phone Support package described
above is included.
We
calculate the value of these solutions to be about
$5,000!!!
The
prices for the “Comprehensive Solutions Package”
are:
For
Jet Letter 4.7 and 4.8 users $1,275/year.
For Jet Letter 2000 and 6.0 users $1,575/year.
